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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Caldwell

September 24, 2024

5  out of  5
rating by Brenda Caldwell
"Nick McMillan with State Farm Insurance is the way to go!!! Every time I've had any issues, they get rite on problem. Not wasting any time. Ladies in the office are very friendly to work with. I highly recommend them!!!"
We responded:
"Ms. Brenda thank you for the feedback and trust in State Farm. We appreciate your business and if you need anything reach out. Thanka again - Nick "
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Tyler and Brody

September 6, 2024

5  out of  5
rating by Tyler and Brody
"10 out of 10 , I’ll never have another agent . If you’re looking for good rates and great customer service this is your guy . Filed a claim and had an answer same day and check was here in 7 days . Nic made the process smooth and easy ! Thanks again"
We responded:
"Hey Mr. Brooks I'm glad the process went smooth and easy for you. More than that, we are thrilled you are satisfied with State Farm and my agency. Reach out if you have any questions or concerns. Thanks Nick McMillan"
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Greg Aistrop

September 3, 2024

5  out of  5
rating by Greg Aistrop
"Nick is one of the best insurance agents I have ever met and that's saying something since I used to sell insurance lol."
We responded:
"You used to sell insurance? You want a job; I'm always hiring ha. Thank you for the positive feedback. We strive to make insurance as easy as possible. We value your business and trust in State Farm. If you need anything, please reach out anytime. All the best - Nick McMillan"
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Kaman Cooper

August 27, 2024

5  out of  5
rating by Kaman Cooper
"**Outstanding Service from Erica Groomes at State Farm!** I had an exceptional experience working with Erica Groomes at State Farm. From the first interaction, Erica was professional, knowledgeable, and genuinely interested in helping me find the best insurance solutions for my needs. She patiently explained all the options and made sure I understood every detail before making a decision. Erica's customer service is top-notch—she was always quick to respond to my questions and made the whole process incredibly easy. It's clear she cares about her clients and takes pride in providing the best possible service. If you're looking for someone who will go the extra mile for you, I highly recommend reaching out to Erica Groomes at State Farm. She made what can often be a stressful experience into something simple"
We responded:
"I am happy to hear you had such a good experience with Ms. Erica. We appreciate your business and let us know if we can be of any assistance. Best - Nick - Agent"
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kurt brewer

August 27, 2024

5  out of  5
rating by kurt brewer
"Wonderful agent! Never had a problem once! Very sad to have to change agents now that I’m moving. Highly recommend"
We responded:
"I appreciate your feedback and I'm glad to hear we were satisfactory while you had your business with us. I wish you nothing but the best in your future endeavors! All the best - Nicholas McMillan"
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Chris Bailey

August 22, 2024

5  out of  5
rating by Chris Bailey
"Nick has been a great agent over the years and has given very valuable advice. He has a great staff thats always friendly and helpful"
We responded:
"Good morning Mr. Bailey we value your business and insight! I also appreciate your loyalty over the years. If guys ever have a question or concern reach to us. All the best - Nick "
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Kenzie Hagood

August 21, 2024

5  out of  5
rating by Kenzie Hagood
"Nick is always so kind and helpful!! (Especially to young adults who have NO clue what they are doing) And if he is not in office, all of the other ladies do whatever they can to help!"
We responded:
"Hey Ms. Hagood thanks for the feedback. We try our best to help when we can. If your issue still isn't resolved with that other insurance company in a few weeks, let me know. Take care - Nick McMillan"
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Jessica Mullins

August 15, 2024

5  out of  5
rating by Jessica Mullins
"Brittany was very helpful and answered all of my questions quickly! So glad I chose to reach out to this office and will do so again for any other insurance needs! Highly recommend!"
We responded:
"Good afternoon, thank you for your insight in dealing with my agency and Ms. Brittany. We are happy you are here. Reach out to us if you need anything. Take care - Nick McMillan "
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Jason Warden

August 14, 2024

5  out of  5
rating by Jason Warden
"Nick was easy to work with and I’m glad theirs someone looking out for the customer"
We responded:
"Hey Mr. Warden thank you for the positive feedback. We strive to make the process as easy as possible for new clients. If you need anything from us please reach. All the best - Nick McMillan "
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Torie Shaver

August 6, 2024

5  out of  5
rating by Torie Shaver
"Switching over policies is usually such a pain but Erica made it a quick and easy process. And saved me so much money! I can’t recommend her enough - she will go out of her way to make sure you are getting the best rate"
We responded:
"I'm glad you had a positive experience with my team member Ms. Erica. We are happy you decided to make the move to State Farm. If you need anything, please give us a call. Best - Nick McMillan "
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Stephanie Jones

July 30, 2024

5  out of  5
rating by Stephanie Jones
"I called State Farm to talk about combining my home and auto insurance, Got very lucky and spoke with Erica, she is very professional and knowledgeable and we are so happy to have her as our new insurance agent. Thanks again Erica!"
We responded:
"Good afternoon Mrs. Jones thank you for the positive review. We are glad you decided on State Farm and my office for your insurance needs. Call us if you need anything! All the best - Nick McMillan "
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Aryan Anderson

July 24, 2024

5  out of  5
rating by Aryan Anderson
"Erica went above and beyond to take care of me. She answered all my questions and made sure I was happy with the policy. Erica made this process such a great experience."
We responded:
"Thank you for the feedback. I'm glad your experience with my office and Ms. Erica was a pleasant one. If need anything reach out. Best- Nick "
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Mindy Hamm

July 17, 2024

5  out of  5
rating by Mindy Hamm
"Carol was absolutely wonderful and I am so happy I went in to check on insurance..I left saving alot of money and she was beyond helpful..She is Excellent"
We responded:
"Thank you for the feedback. Yes, Carol is very proficient at her job. We are happy to have you here and let us know if you need anything. All the best - Nick McMillan"
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Cory Seal

July 12, 2024

5  out of  5
rating by Cory Seal
"Best of the best. Great people and will do anything to help."
We responded:
"Good morning Cory, thank you for the compliment and trusting State Farm with your insurance needs. Give us a call if you need anything. Best - Nick "
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Catherine Cunningham

July 11, 2024

5  out of  5
rating by Catherine Cunningham
"This office was great. Making the switch was easy, and saved me money. Brittany was a huge help and made the transition smooth. She was knowledgeable and very helpful with my questions. I would certainly recommend this office to anyone looking for a great family-like atmosphere, they treat you like one of their own."
We responded:
"Hey Ms. Cunningham I'm glad you had a positive experience with my team member Brittany. We are thrilled you have put your trust in State Farm for your insurance needs. If you have questions or need help setting up your State Farm app let us know. All the best - Nick McMillan "
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anna brown

July 10, 2024

5  out of  5
rating by anna brown
"Great people and they work with u"
We responded:
"We appreciate your business and trust in State Farm. Call if you need us. Best - Nick McMillan "
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Tiffany Green

July 2, 2024

5  out of  5
rating by Tiffany Green
"I would recommend this office to anyone! Brittany at this office exceeded my expectations and was phenomenal at getting my insurance needs cared for. I even ended up saving some money by switching over to them."
We responded:
"Thank you for the feedback Ms. Green. I'm glad you had a positive experience with Brittnay. If we can help you, please reach out to us. Best - Nick "
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Lisa Shaffer

June 25, 2024

5  out of  5
rating by Lisa Shaffer
"I was very pleased with Erica Grooms she is awesome. She helped me in every way she got me a cheaper price not only on my cars insurance but I got rentals also. She made it so quick and easy to switch over and was willing to help are answer any question I had . She was fast to respond back when I had questions ! Very sweet and friendly I’m so happy that I switched to State Farm."
We responded:
"Hi, we are glad you made the switch over to State Farm. Yes Ms. Erica is very friendly and i'm happy your experience with my office was a good one. If you need anything you can reach us at 423 357 0670 or on your SF app. All the best - Nick McMillan "
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Tyra Dowell

June 25, 2024

5  out of  5
rating by Tyra Dowell
"Erica was extremely professional and efficient ! She helped me get a better rate and make the switch to State Farm with ease ! I highly recommend her for all Your insurance needs !"
We responded:
"Hello, I'm happy to hear you had a positive interaction with one of my team members. Ms. Erica does good a good job. If you need anything feel free to reach out to us. All the best - Nick McMillan - Agent"
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Gabeyyy Babyyy

June 5, 2024

5  out of  5
rating by Gabeyyy Babyyy
"Brittany Eismon was super friendly and efficient! She was able to work up two different quotes for me fairly quickly and send me on my way. She even printed them out for me so that I wouldn't forget and assured me that everything would be saved in the system and I could call or come back to the office at any time to activate the policy with the rates we came up with today. Very pleased with my visit today."
We responded:
"Hey Gabriel, i'm happy you had a positive experience with Ms. Brittany. We value your input and trust and please let us know if we can assist you further. Best - Nick McMillan "
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Cynthia Carlson

June 5, 2024

5  out of  5
rating by Cynthia Carlson
"Amazing group of people, they took care of getting me insured with home and auto and treated me like family!"
We responded:
"Good morning Mrs. Carlson, thank you for the positive review and continued trust in State Farm. Enjoy your beautiful home and those church bells nearby :) Let me know if you need anything. Best - Nick "
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Marilyn Elmore

May 29, 2024

4  out of  5
rating by Marilyn Elmore
"Julie at this agency, is the MOST HELPFUL and diligent employee I've ever worked with...period. she has been respectful and knowledgeable. My problems were solved by this agency."
We responded:
"Thank you for the positive review and trusting State Farm with your insurance. Yes Julie is a big help and we are glad that your issues were solved in a timely manner. If have any further questions or concerns we are here to help! Best - Nick McMillan "
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Benjamin White

May 23, 2024

5  out of  5
rating by Benjamin White
"Nick is awesome to deal with. Got the exact coverage we needed. He exceeded our expectations while staying under budget! I couldn’t ask for a better agent. Thank you, Nick!"
We responded:
"Ben, we appreciate you trusting State Farm with all your business. It's a pleasure working with you. If you need us, we are here. Thanks, Nick "
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Kaelyn Solomon

May 20, 2024

5  out of  5
rating by Kaelyn Solomon
"I am so pleased with my experience with Nick and Erica at this agency, they make everything so easy to understand and explain details of policy’s thoroughly! I will definitely continue to use them!"
We responded:
"Good afternoon Mrs. Solomon thanks for the insight. We understand insurance can be confusing and we strive to make it easy as possible. Thanks again for using State Farm Insurance. All the best - Nick McMillan "
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Shandi Smith

May 16, 2024

5  out of  5
rating by Shandi Smith
"Nick has been great to work with! He is always quick to respond and answers any questions I have. Anytime I have had a claim, he is always quick to assist and get things going for us. I would recommend him for all your insurance needs!"
We responded:
"Hey Shandi, I want to thank you for being a State Farm customer. Your trust in my office means a lot to us. All the best - Nick "