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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Suzanne Wheeler

May 21, 2023

5  out of  5 rating by Suzanne Wheeler
"Friendly, knowledgeable and incredibly helpful, Carol at Nick McMillan State Farm Insurance found us affordable policies for my auto and homeowners insurance that gave me all the coverage we needed at a price we could afford. Thank you for all your support and taking care of my family!!"

Rick Sword

May 18, 2023

5  out of  5 rating by Rick Sword
"Very friendly always help with any questions Great rates"

April Hill

May 15, 2023

5  out of  5 rating by April Hill
"Very helpful. Answer all questions ."

Heather Pace

May 8, 2023

5  out of  5 rating by Heather Pace
"The staff couldn’t be friendlier & they’ve been so helpful regarding our claim. Thank you guys!"

Candice Pyle

May 6, 2023

5  out of  5 rating by Candice Pyle
"Fantastic experience! I am a new home owner and Mr. McMillan took the time to make sure I got the best coverage for my home and auto insurance! Everyone was super friendly and I will definitely refer my family and friends to his State Farm Office!"

Teri Dahley

May 5, 2023

5  out of  5 rating by Teri Dahley
"Great service, great agency!"


April 27, 2023

5  out of  5 rating by praypeacejerusalem
"Great policy and insurance at a great price with great people!"


March 15, 2023

5  out of  5 rating by Jason
"Friendly, professional and super easy to deal with. Highly recommended!"

sandra hammond

March 6, 2023

5  out of  5 rating by sandra hammond
"I have been with state gram for years and I enjoy talking the the staff and there so good to everyone"

Lauren Ball

March 6, 2023

5  out of  5 rating by Lauren Ball
"Nick and his office are awesome and contacted me within minutes of sending their office a message! Great customer service and extremely pleasant to work with!! I would definitely recommend to friends and family!"

E Salley

March 6, 2023

5  out of  5 rating by E Salley
"I’ve had insurance with State Farm for over twenty years and been extremely pleased with the service they’ve provided. Nick and his team are always helpful and accommodating."

Amye Smith

February 21, 2023

5  out of  5 rating by Amye Smith
"Always knowledgeable professional and SUPER friendly. Julie is a GEM!!"

April Arnold Stapleton

February 15, 2023

5  out of  5 rating by April Arnold Stapleton
"The staff is so friendly and helpful!"

Isaiah Salyer

January 5, 2023

5  out of  5 rating by Isaiah Salyer
"Nick is the best insurance agent anyone could ask for. He stuck by my side on a claim that we dealt with together for over 18 months going back and forth with Tri-Cities Dodge!!! Nick went above expectations and had me taking care of the whole time. His office personnel also done a great job with helping me when I called in with any questions. If anyone is looking for insurance look no more Nick McMilan is your guy just call and they will get you squared away!"

Tina Hayes

November 29, 2022

5  out of  5 rating by Tina Hayes
"I like working with Nick! He advocates for his customers."

Dewanna Baksh

November 23, 2022

5  out of  5 rating by Dewanna Baksh
"Very friendly and helpful!! I will continue to carry my insurance with this state farm agent for years to come. I would recommend them to family and friends"

Madison Hayes

November 22, 2022

5  out of  5 rating by Madison Hayes
"Nick helped me solve a big problem when my car was totaled by a deer. Everyone at this office is always very helpful and nice. I’ll recommend them to anyone, I have always appreciated them and will continue to use them with all of my insurance needs."

AMY Jones

November 10, 2022

5  out of  5 rating by AMY Jones
"Nick is friendly, knowledgeable and always responds to our needs in a timely fashion. We are pleased with the service and with the prices!"

Team Resilient Tennessee BOOM

October 21, 2022

5  out of  5 rating by Team Resilient Tennessee BOOM
"Always helpful anytime and gets it done fast"

Karen Yenglin

October 21, 2022

5  out of  5 rating by Karen Yenglin
"Nick and his associates are awesome!! I highly recommend them!! They all went above and beyond to assist when I made 2 payments to a closed account! They were able to cancel the one and transfer the other one for me. Totally my fault but they jumped in corrected the issue quickly and professionally! Thanks for all your assistance!!"

tammy johnson

August 1, 2022

5  out of  5 rating by tammy johnson
"Nick McMillan office is great! I had a quote within 30 minutes. They are very nice and helpful. I would highly recommend them."

Jason Hammonds

June 24, 2022

5  out of  5 rating by Jason Hammonds
"Great insurance agent and very friendly staff. Highly recommend!!!"

Joel Grizzel

June 13, 2022

5  out of  5 rating by Joel Grizzel
"So far, great insurance company! Worked with me to find out what policy I needed and gave me an excellent price!"

Ashley Marshall

June 10, 2022

5  out of  5 rating by Ashley Marshall
"I called regarding an issue with my vehicle and Nick was fantastic and very prompt with assistance. Within 30 minutes, he had my claim filed and an appointment was scheduled to get my car fixed. I highly recommend Nick McMillan-State Farm."

laura williams

May 19, 2022

5  out of  5 rating by laura williams
"Nick is always helpful and so easy to talk to! Everyone in that office goes above for their clients and are so friendly. I always recommend Nick when people are looking!"